“Here at Acros, quality must always be found in two aspects: the product and service. Product quality means not only carefully selecting the insurance markets in which to operate, but also creating each coverage plan according to each Client’s needs and specific insurance background. Quality of service, on the other hand, is more idealistic, and we aim to provide this above all in our direct, personalised broker-client relationship. In fact, our job is not to sell policies, it is to be personal consultants for each of our customers.”